At First Guaranty, we are aware of each customer's specific needs. Therefore, we strive to meet those needs with outstanding service and individual attention. We distinguish ourselves in giving you the mortgage information, loan options and convenient assistance you deserve and expect.

Outstanding Service! Our Commitment, Our Goal,
Your Success!
Privacy Statement
 

Privacy and Security

Notice of Privacy and Security at First Guaranty Mortgage Corporation
At First Guaranty, a national leader in the home loan industry, our primary focus is on empowering you to meet your homeownership goals through an unparalleled variety of products and services. The purpose of this section is to explain how First Guaranty protects and uses your personal information when and after you obtain a home loan from us. We want you to know that information given to us is safe, secure and used in a responsible manner.

To offer you all the greatest advantages as a First Guaranty customer, we find that sharing limited amounts of your personal information within our First Guaranty family and with well-respected, carefully selected business partners enables us to offer you personalized products and services at lower costs and/or much greater convenience than otherwise would be possible.

Your Protection is Our Priority

The type of information we collect:
Throughout the process of you obtaining a mortgage loan with us, we collect nonpublic personal information about you from several sources. Some of these sources are:

  • Information we receive from you on mortgage loan applications and other forms (such as your phone, social security and account numbers, assets, income and employment history)
  • Information about your transactions with other lending institutions or creditors (such as your loan balances, payment histories and other account information)
  • Information we receive from third parties (such as from a credit reporting agency that addresses your creditworthiness and credit history)
  • Information we obtain from others to verify the information you have provided to us (such as your employment history and other relationships with third parties)
  • Information collected from our Internet web sites (such as information you provide to us and information necessary to manage your online session with us)

Our disclosure of such information:
We do not disclose any nonpublic information about you to anyone, except as permitted by law or permitted by you.

Permitted by law:
By way of example, we are legally permitted to share nonpublic personal information with third parties, such as credit reporting agencies, federal and state regulators and loan investors, relative to matters such as originating, processing, closing or servicing your mortgage loan, validly issued subpoenas, a fraud or other type of quality control investigation, an audit or other examination, or the sale of your mortgage loan to another institution.

Permitted by you:
Further, and to make additional products and services available to you, often at substantial savings, we may prudently share some nonpublic personal information about you with certain business partners under agreements requiring that such information be kept confidential. By way of example, we may periodically extend offers to you that pertain to real estate brokerage services, insurance, credit cards, home furnishings and accessories, home security systems, utility hookup service facilitators and the like. With regard to the sharing of the information, please refer to the paragraph captioned you have choices below.

If you decide to pay off your mortgage loan with us, or your relationship becomes inactive, we will continue to treat the information we have collected about you in accordance with this Notice.

How we protect that information:
Since specific information is required in order to utilize fgmc.com's Prequalification Application, securing your privacy is our first priority. That's why the fgmc.com web site is designed with the most advanced technology and security measures. Data transmitted through fgmc.com, including all personal information you submit, is encrypted using Secure Socket Layer (SSL) technology to make your connection to the server completely confidential. Using the site requires a SSL-capable browser such as MS Internet Explorer 4.0 (or later) and Netscape Navigator 4.0 (or later).

SSL technology ensures that only you, fgmc.com and our participating mortgage consultants, upon your authorization, can access the information you submit. The data you provide is immediately translated into code, and can only be decoded by fgmc.com. SSL confirms the identity of the originating computer terminal and the recipient terminal, preventing unauthorized interception. fgmc.com's security technology is certified by Verisign, a leading online authentication service.

We restrict access to your personal information to those employees who need to know that information so that they may provide our mortgage loan products and services to you. We maintain physical, electronic and procedural safeguards that comply with federal regulations to protect the disclosure of your nonpublic personal information.

Key reasons to Feel Secure at First Guaranty

  • Technology leader using sophisticated, industry-leading data-encryption software
  • Physical safeguards and quality controls help ensure the security and confidentiality of our customers' personal financial information
  • Responsible information-sharing within the First Guaranty family of companies allows us to save you time and offer valuable financial products and services
  • Well-respected, carefully screened companies contract to maintain the confidentiality of your information when offering special benefits, discounts and conveniences that may otherwise be unavailable
  • Choice and control over information use
  • A database to honor our customers' privacy preferences across the First Guaranty family.
  • Well-trained employees committed to keeping your personal information secure


For loans to multiple borrowers, we will treat an opt out by any borrower as applying to all borrowers on the loan. Please be aware that even if you decide to opt out, First Guaranty will continue to share non-public personal information with companies as required or permitted by law (such as to credit reporting agencies or regulators). During the loan application process, you'll be provided with a privacy notice that includes a toll-free phone number to call if you decide to exercise either of the opt out choices. Or, if you have any questions about our privacy policy, please send an email message to: webmaster@fgmc.com.

In today's ever-changing, competitive market, opting out may mean missing timely information about money-saving products and services that help you accomplish your homeownership or other financial goals. It's something to think about carefully. We don't want you to miss out on any opportunities.

You have choices:
We respect your right to privacy and give you control of how your non-public personal information may be shared with our business partners. If you wish to receive offers from our well-respected and carefully screened business partners, you need do nothing. If you wish to limit the sharing or such information, please submit a communication in writing. Your letter should indicate that you do not with to receive information from our business partners about new services of special offers for which, as a First Guaranty customer, you may be eligible.

Correspondence should be sent to:
First Guaranty Mortgage Corporation
Attention: QC Department
8180 Greensboro Drive
Suite 500
McLean, VA 22102

To insure the accuracy of your request, please provide your full name(s), address, social security number and telephone number.

For loans to multiple borrowers, we will treat a request to limit the sharing of such information from any one borrower as applying to all borrowers.

Our commitment: We will continue to maintain our dedication to protecting your privacy.